Inside This Issue … How YOU can prevent identity theft … Page 1 How can businesses prevent identity theft? … Page 3 Are YOU The Client of the Month? See Page 4 to find out if you won! Free $5.00 Wa-Wa gift card! See pg. 3 for details! #1 Again In Collision Repair Satisfaction – 2 years in a row! See details below. J.D. POWER AND ASSOCIATES RANKS ERIE INSURANCE HIGHEST IN COLLISION REPAIR SATISFACTION
For the second consecutive year, Erie Insurance Group earned the highest ranking in the J.D. Power and Associates Collision Repair Satisfaction Study of consumers who file an auto insurance claim. Results of the fourth annual J.D. Power and Associates Collision Repair Satisfaction Study were released December 22. The study represents the responses of 5,679 consumers who had collision repair or body work performed on their vehicles in the past 12 months. Respondents were asked to rate their satisfaction with both their insurance company and auto body repair shop. The study specifically cited ERIE’s time, accuracy of repairs, and Erie Insurance Agent and Employee contact with claimants throughout the claims process. A more detailed listing of the results by insurance provider is available at J.D. Power and Associates’ Web site at www.jdpower.com. “This notable honor demonstrates that every Erie Insurance Employee, Agent and agency employee contributes to the service provided by our frontline claims staff,” says Jeff Ludrof, president and chief executive officer of Erie Insurance Group. “Information, training and tools all affect the claims service ERIE Policyholders ultimately receive in the field. Everyone directly associated with Erie Insurance – in an agency, underwriting, processing, information technology and every area in between – can take pride in this achievement.”
“Yakkity Yak, Just Talk Back” referral contest We are getting a great response to our 2006 referral contest with the grand prize being a 42” plasma HDTV going to the winner in December. If you forget how to enter this contest, I’ll refresh your memory. Tell whomever about us and when they contact us and tell us you sent them, you receive a ticket for the grand prize drawing. You also receive 3 free instant lottery tickets and a chance to win a $50. Visa card given away each month. See the winners on the next page of the $50. gift cards. Thank You! Thank You! Thank You! Thank You! Thanks to all our clients who graciously referred their family, friends and associates to our agency. We build our agency on your positive comments. We couldn’t do it without you!
Allan Barron Anthony Dalferro Ardel Cirrio Art Barone Bill Grablewski Bill Mayo- Mayo's Automotive Bob Shaw Brooke Keller Candy Sherwood Qemal & Rexhina Cara Dippila Loretta Don Bender Donna Mullin Ted Duffy Timothy H Everett Eleni Filiou Shahida & Abdulwahab Firfiray Frank Gillseppe Jacki Hamilton James Moretti Jeff Beltrance Joe Taggart Karen Soley Maggie Norret Marianne Shields Mark Tashorelli Michael Ciavola Mike Polito Monty Jittla Ralph Carozza Randy Evans Ray Pearl Robert Michalkiewicz Robert Yackel Rose Horn Sean Keefe - STK properties Susan Hibbard Tamaira Granger Tim Sundstrom Vncent Bieg Paul Yarosheski Jr.
Tom Levy’s March / April 2006
“The Circle of Safety”
Consumer Awareness Advisor
News and Tips to Make Your Life Easier, Safer and Happier!
For Friends and Clients of The Levy Agency
17 Bishop Hollow Rd. Ste B, Newtown Square, PA. 19073/P:610-325-2242/F:610-646-0750/www.levyagency.com/e:levyinsurance@comcast.ne
Don’t Fall Victim to Identity Theft!
Consumers lose MILLIONS of dollars every year due to fraud and identity com theft. Protect Yourself!
❑ Place passwords on your credit card, bank, and phone accounts. Avoid using easily available information like your mother’s maiden name, your birth date, the last four digits of your SSN or your phone number, or a series of consecutive numbers.
❑ Secure personal information in your home, especially if you have roommates, employ outside help, or are having work done in your home.
If you are providing personal information over the Internet, make sure: 1) You are familiar with the business operating the site
2) That it is a “secure” site for obtaining the needed information
Unfortunately, hackers have been able to break into so-called secure sites and get all the information collected. There’s not much you can do to prevent hacking, but you should consider doing business via the Internet only on sites that have a lot of traffic and largely rely on web shoppers. These sites are likely to have the tightest security, because they have more at risk.
What About Business Owners?
Business owners, and anyone who accepts payments for products or services rendered, play a major role in protecting peoples’ identity. In fact, several laws govern the way personal information must be handled by businesses.
Directly from the Federal Trade Commission:
“In an effort to protect the privacy of consumer information and reduce the risk of fraud and identity theft, a new federal rule is requiring businesses to take appropriate measures to dispose of sensitive information derived from consumer reports.
“Any business or individual who uses a consumer report for a business purpose is subject to the requirements of the Disposal Rule. The Rule requires the proper disposal of information in consumer reports and records to protect against ‘unauthorized access to or use of the information.’”
So what exactly does “proper disposal” consist of? Well, this is the FTC’s definition:
“Reasonable measures for disposing of consumer report information could include establishing and complying with policies to:
❑ Burn, pulverize, or shred papers containing consumer report information so that the information cannot be read or reconstructed;
❑ Destroy or erase electronic files or media containing consumer report information so that the information cannot be read or reconstructed;
❑ Conduct due diligence and hire a document destruction contractor to dispose of material specifically identified as consumer report information consistent with the Rule.”
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